We’ve been told that creating a culture with a high level of emotional intelligence will be one of the major reasons’ stylists will join and stay with our salon brand. But have we taken this goal too far? Have we created an atmosphere of friendships that are later disrupted? We are undoubtedly an emotional, relationship-based industry, but we have to find that balance between ruling our business and having compassion for our team. Today, we have first-time guest and industry expert, Jordan Betts, here to share why she pivoted from becoming a therapist to joining the beauty industry, and how she’s developed an approach to having healthy, sustainable, and manageable boundaries with you salon team.
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